1. Introduction

PROFECTUS MULTI-DYNAMIC LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our expatriate support, immigration, executive mobility, and corporate housing services.

By accessing our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you submit an enquiry or use our services:

Full name
Email address
Phone number
Service type and requirements
Arrival date and travel details
Message content and enquiry details
IP address and browser information

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and browsing behaviour through cookies and similar technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your enquiries and provide our services
To process and manage service requests and bookings
To send confirmation emails and service-related communications
To improve our website, services, and customer experience
To comply with legal obligations and regulatory requirements
To detect and prevent fraudulent or unauthorized activities

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services (e.g., email services, hosting providers), subject to confidentiality agreements.
Legal Compliance: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
Consent: With your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Enquiry records are typically retained for a period of 24 months after the last engagement, unless a longer retention period is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service provider.
Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including WhatsApp, Google Maps, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@profectusmultidynamic.com
Phone: +234 907 746 9212
Address: 28, King George V Rd, Onikan, Lagos State, Nigeria

Privacy Policy